SERVICE

service
given a platform to express themselves
people will eventually start to complain
there’s a new section
in the online version of our local paper
where readers can give reviews
and it’s become very clear
that some of the locals around my city
are not happy with the service
at a certain major coffee shop
one complains that the service is not delivered
with a smile
and another muses, “it seems the baristas
would be happier chatting amongst themselves
than making me a latte.”
my favorite was this:
“it’s as if the staff there don’t love their jobs.”
what I’d like to know about these people
these reviewers
is where the hell they came from
and if they don’t like the way things are going
around here
why the hell they don’t go back?
I find the service at this particular corner coffee shop
to be exceptionally acceptable
and without being a cocksucker
that’s all you can really expect from people
who have no reason to love their jobs